What this does
Your Google Business Profile is where candidates and clients vet your agency before they ever call. This automation watches for new reviews and GBP questions and replies in your firm’s tone — thanking happy reviewers, responding professionally to critical ones, and answering common questions — automatically.
Why this matters
An unanswered review reads as a dead business. A thoughtful reply on every review signals an agency that’s active, professional, and cares — and it’s a ranking signal for local search. Doing it by hand is the kind of task that quietly never gets done; automating it means it always does.
How it’s configured
We connect your Google Business Profile during onboarding and tune the reply tone and templates. Critical reviews are flagged to the owner before anything public is posted, so you stay in control of sensitive responses.
What you’ll have on day 1
- Auto-replies to new Google reviews in your voice
- Auto-answers to common Google Business Profile questions
- Owner alerts on negative reviews before a public reply
- Tone and templates tuned to your agency