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For RPO Services

RPO Services Snapshot

Multi-pipeline recruiting automation for RPO providers — per-client CRM pipelines, candidate capture and re-engagement at volume, and pipeline-conversion reporting for embedded teams — running alongside your ATS.

Built for the RPO delivery model

RPO is unique — you’re an embedded function delivering across multiple clients at once, and your candidate volume is high. The RPO Services snapshot is the lead-capture, communication, and automation layer that keeps every client’s pipeline moving, running in front of whatever ATS each client uses.

  • Per-client CRM pipelines — each client gets its own pipeline, candidate list, and tags inside one unified workspace. Your team sees everything; candidates stay separated by client.
  • AI chatbot + AI Recruiter Line at volume — candidates are captured and qualified 24/7 across every client’s open roles from web, social, and inbound calls, then routed into the right pipeline.
  • SMS automation — confirmations, interview reminders, and no-show recovery run per client, all TCPA opt-in with STOP handling on A2P 10DLC, sending from the branded numbers and domain you’ve configured for that client.
  • Candidate re-engagement — silver-medalists and lapsed candidates get re-activated automatically when a matching req opens at any of your clients.
  • Pipeline-conversion reporting — source attribution and conversion reporting per client show where candidates come from, where they stall, and what’s actually producing hires.

Designed for delivery leads

The RPO delivery lead has the hardest job in recruiting: deliver to multiple clients, keep candidate volume flowing, and report to executives. The snapshot gives them the pipeline visibility they need.

At a glance: which client’s pipeline is healthy, where candidates are stalling, and which sourcing channels are converting. The data they need to manage delivery is one screen away — and review harvesting keeps each client relationship strong by asking happy hiring managers and placed candidates for a Google review at the right moment.

Compliance across multiple clients

When you’re an embedded recruiting function, you inherit each client’s compliance posture. The snapshot configures EEOC-aware intake and optional EEOC self-identification opt-in per client, with FCRA-style consent for background-check workflows. SMS runs on A2P 10DLC with TCPA opt-in and STOP handling. Compliance is configured per pipeline — built in and kept light.

How it fits your stack

For RPO providers, this works alongside the ATS each client uses (Bullhorn, iCIMS, Greenhouse) rather than running parallel ATSs of your own. The snapshot unifies your team’s front-office tooling while keeping each client’s candidates separated. Your delivery lead gets a single screen, your recruiters context-switch less, and your finance team gets the per-client conversion reporting your contracts demand.

RPO Services

Common questions

Can each RPO client have its own pipeline?

Yes. Each client gets its own CRM pipeline, candidate list, and tags inside one unified workspace. Your delivery team works across clients without mixing candidates, while candidate-facing SMS and email send from the appropriate branded numbers and domain you've configured.

How do you track delivery across clients?

Pipeline-conversion and source-attribution reporting shows where candidates are in each client's pipeline, which channels produce hires, and where candidates stall — so your delivery lead can see status per client at a glance.

Can it handle candidate intake and re-engagement at volume?

Yes — the AI Recruiting Chatbot and AI Recruiter Line capture and qualify candidates 24/7 across every client's roles, and candidate re-engagement keeps silver-medalists warm to re-deploy into the next matching req.

Does this replace our ATS?

No. It works alongside your ATS (Bullhorn, iCIMS, Greenhouse) as the capture, communication, and automation layer in front of it. Your ATS stays the system of record for each client.

Configured for RPO Services, day 15 live.

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